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Confluence Health Patient Responsibilities

Our patients have the responsibility to:

  1. Provide, to the best of his/her knowledge, accurate and complete information about present complaints, past illness, hospitalizations, medications, and other matters relating to his/her health.   
  2. Report unexpected changes in his/her condition to the responsible practitioner.   
  3. Make it known whether he/she clearly comprehends a contemplated course of action and what is expected. 
  4. Follow the treatment plan recommended by the practitioner primarily responsible for his/her care.  This may include following the instructions of nurses and allied health personnel as they carry out the coordinated plan of care and implement the responsible practitioner’s orders, and as they enforce the applicable Confluence Health (CH) guidelines for guest services. The patient is responsible for asking questions when he/she does not understand information or instructions.  If at any time the patient feels he/she cannot follow through with instructions, the patient is responsible for telling the physician or caregiver. 
  5. Know the patient or legally authorized representative is responsible for his/her actions if he/she refuses treatment or does not follow the practitioner’s instructions. 
  6. Assure that the financial obligations of his/her health care are fulfilled as promptly as possible. 
  7. Know the patient is responsible for being considerate of the rights of other patients and CH personnel and for assisting in the control of noise and the number of visitors.  He/she is responsible for being respectful of the property of other persons and of CH. 
  8. Know the patient is responsible for providing copies of any written Health Care Directives (or “living will”) or Health Care Power of Attorney to CH.